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Liability insurance · SPORTS FACILITY LIABILITY

Sports Facility Operator Liability Insurance

An insurance a sports-facility operator must take out under the Installation and Use of Sports Facilities Act. It covers liability for bodily and property loss from user accidents at gyms, football pitches, golf courses, swimming pools and the like.

Sports Facility Operator Liability Insurance

From a licensed insurance broker

N2N Insurance Brokerage does not represent any single insurer — it independently represents the client as an FSS-registered broker (Reg. No. 2026-012201). We compare the wordings, rates and service of AIG · Chubb · DB · Hyundai · KB · Meritz to propose the cover and price best suited to your risk. Each insurer's full wording is provided at application and binding.

Overview

Sports facility operator liability insurance, under the Installation and Use of Sports Facilities Act, compensates loss where an operator incurs legal liability to a third party (user) through professional negligence at a sports facility it owns or manages.

Operators that have filed a sports-facility business report — gyms, yoga, Pilates, pools, golf ranges, golf courses, football pitches, tennis courts — are subject to mandatory or recommended cover, with the rating basis varying by facility area and number of users.

Key features

  • 01
    Statutory mandatory / recommended cover

    Cover under the Installation and Use of Sports Facilities Act.

  • 02
    User-accident bodily-injury cover

    User injury from defects in fitness equipment, grounds or fixtures.

  • 03
    No-fault on-site medical-cost cover

    Covers user treatment costs without proving facility fault.

  • 04
    Risk design tailored by sport

    Underwriting assessment of risk by sport — fitness, golf, swimming, football, tennis.

Who needs it

  • 01
    Gym, yoga & Pilates operators

    Reported indoor exercise facilities.

  • 02
    Golf courses & ranges

    Full golf courses and indoor/outdoor ranges.

  • 03
    Pools & aqua centres

    Pools and water-based sports facilities.

  • 04
    Outdoor sports-facility operators

    Football pitches, tennis courts, gymnasiums, etc.

Worked examples — cover scenarios & claim illustrations

Scenario 01

Gym (gross 300㎡, 500 members)

LimitBodily KRW 100m / property KRW 10m
Key endorsementsAuto-equipment + on-site medical + trainer-liability extension
Premium: Confirmed after the insurer's underwriting
If equipment defects or improper trainer instruction cause a serious injury such as a fall or a lumbar compression fracture, or poor facility hygiene causes an infectious skin condition, the operator's facility-management and supervision liability arises. Within the limits of the sports-facility liability wording and the auto-equipment / trainer-liability extension, treatment costs, consolation money and defence costs are covered. (General industry example)
Scenario 02

Golf range (50 bays)

LimitBodily KRW 500m / property KRW 50m
Key endorsementsStray-ball loss + on-site medical
Premium: Confirmed after the insurer's underwriting
Scenario 03

Pool (1,000㎡)

LimitBodily KRW 500m / property KRW 10m
Key endorsementsDrowning + on-site medical + instructor extension
Premium: Confirmed after the insurer's underwriting

※ The above are general design examples; actual premium and limits may differ according to the risk profile of the business, past claims history and the insurer's assessment. An exact quote is tailored on request.

⚠️ The cover scenarios on this page are examples of typical operations; actual premium, limits and acceptance depend on the risk profile of the business, past claims history and the insurer's assessment. An exact quote is provided on request.

Notable claim examples

Equipment defect — fall and lumbar compression fracture

A case where, during exercise on automated gym equipment, the ankle restraint loosened, the user struck their head on the floor and suffered an L1 compression fracture. With no safety mat installed and trainer numbers below the statutory minimum, the facility undertook to compensate the treatment.

Slide on overheated artificial turf — burn

A case where, during a slide tackle in a summer football match, friction with overheated artificial turf caused a third-degree thigh burn. Responsibility for managing and operating the turf was partly recognised. (Source: Sports Facility Notice, 2017 case)

Cyclist falling from a ball leaving a football pitch

A case where a cyclist on a road near a football pitch was badly hurt, hitting their head as the bike fell when a kicked ball came over onto the road. The pitch's liability for not installing a safety fence was recognised.

※ The above are generalised examples of industry claims; actual cover outcomes may differ according to the wording and application terms.

Main losses covered

  • Liability for user bodily injury (injury and permanent disability)
  • User property loss (including locker-room items and belongings)
  • On-site medical costs (no-fault treatment costs for incidents within the facility)
  • Negligence accidents by instructors or trainers in the course of duty
  • Emergency-measure costs, litigation and legal fees for handling an incident

Endorsements (additional cover)

  • No-fault on-site medical-cost endorsement
  • Off-site incident extension (e.g. stray golf balls)
  • Instructor / trainer professional-liability endorsement
  • Participant injury endorsement (amateur events)
  • Pool-drowning extension endorsement

Losses not covered (main exclusions)

  • The operator's (insured's) wilful acts or gross negligence
  • A user's clear breach of safety rules or private conduct
  • The workers'-comp area for facility staff (employees) themselves
  • Property damage to the facility itself (the facility-insurance area)
  • War, civil war and nuclear risk

Conditions & process

Policy period1 year, renewable
PaymentSingle (annual) payment
InsurersDB · KB · Meritz · Hyundai
ChannelIndividual consultation with our broker (010-5755-6465)
Turnaround1–2 business days

What we need to quote

  • Facility type (fitness, golf, swimming, football, etc.), area and number of users
  • Number of instructors/trainers and their certifications
  • Incident history over the past 3 years
  • Desired limit and deductible
  • Safety-management manual and first-aid equipment held

Other notes

  • Proof of cover must be submitted with the sports-facility business report
  • Whether the rating basis is area or user numbers differs by sport
  • Ageing equipment or a missed statutory inspection can be an exclusion

Withdrawal / quality assurance / pre-contract disclosure

  • The application may be withdrawn within 15 days of receiving the policy (excluding professional financial consumers)
  • Cancellable within 3 months for breach of the duty to explain material matters or a missing handwritten signature
  • Breach of the duty of disclosure may lead to cancellation or reduction of the claim
Depositor protection notice (excludes corporate policies)

Points to note

Please check the basics of the policy when you apply.

  • When applying for the policy, please confirm the product name, policy period, premium-payment period and the insured , and be sure to receive and check the policy wording.
  • Before concluding the contract, please read the product description and policy wording.
  • If you cancel an existing policy to take out a new one, acceptance may be declined, the premium may rise and the cover may differ — please take note.
  • Payment of the claim may be restricted by exclusions and payment-limitation grounds.

Nullity of the contract

If the insured event has already occurred at the time the contract is made, the contract is void. However, where the contract is void due to the company's intent or negligence, or where the company knew or could have known of the nullity before acceptance yet did not refund the premium, the company refunds the premium with interest at the policy-loan rate published by the Korea Insurance Development Institute, compounded annually, for the period from the day after payment to the day of refund.

Losses not covered

The specific losses not covered (exclusions) are set out in each insurer's policy wording and product description; the main exclusions are summarised on this page. For other cover-specific grounds on which claims are not paid, please refer to the policy wording.

Cover start date

The company provides cover, in accordance with the policy, from the time it accepts the application and receives the first premium. Where the company accepts the application after receiving the first premium with it, cover also begins from the time the first premium was received.

Policyholder's handwritten signature

The application must be completed by the policyholder, and the policyholder and the insured must sign it by hand. Failure to sign by hand may result in disadvantages regarding the validity of the contract. On an internet cyber-mall, an electronic signature may be used instead.

Right to be informed and have the product explained

The policyholder has the right to be given and have explained the information needed about the product they wish to buy.

Duty to explain

The insurer and N2N Insurance Brokerage must explain the important matters of the product to ordinary financial consumers.

Duty of disclosure before the contract

When applying, the policyholder, the insured or their agent must disclose truthfully the facts they know regarding the questions in the application (including the questionnaire). Otherwise the claim may be declined or the contract cancelled. Where insurance is taken out by telephone or other means of communication, the duty is performed by answering the seller's questions, which are recorded, without a separate written questionnaire, so answers must be given with particular care.

Duty of disclosure after the contract

If, after the contract is made, any of the following arises in respect of the subject-matter insured, the policyholder or the insured must notify the company in writing without delay and obtain endorsement on the policy.

  • When intending to take out, or learning of, a contract with another insurer covering the same risk as this contract
  • When transferring the subject-matter insured
  • When altering, rebuilding or extending the subject-matter insured or the building housing it
  • When moving the subject-matter insured to another location
  • When the risk is, or is found to have been, materially changed

Withdrawal of the application

  • The policyholder may withdraw the application within 15 daysof receiving the policy, in which case the premium paid is refunded. However, a contract more than 30 days after application (45 days where a policyholder aged 65+ contracted by telephone) cannot be withdrawn.
  • In addition, a medical-examination contract, a contract with a cover period of 90 days or less, guarantee insurance, statutory compulsory insurance, liability insurance under the Automobile Accident Compensation Act, or a commercial-insurance contract concluded by a professional financial consumer cannot be withdrawn.

Quality-assurance scheme

  • If, after application, the policyholder did not receive the policy wording and their copy of the application, was not given an explanation of the important contents of the wording, or did not sign the application by hand, they may cancel the contract within 3 monthsof the contract being formed.
  • In that case the premium already paid is refunded to the policyholder, with interest at the policy-loan rate compounded annually for the period the premium was held.

Why the surrender value may be less than the premiums paid, or nil

The surrender value is the amount paid if the contract is cancelled early. Unlike bank savings, insurance combines risk protection and savings: part of the premium is paid out as claims to other policyholders who suffer accidents, and part covers the insurer's operating expenses, so the surrender value on early cancellation may be less than the premiums paid, or nil.

Depositor protection

  • This policy is protected under the Depositor Protection Act, such that the surrender value (or the maturity benefit) plus other payments is protected up to “KRW 100 million per person” (aggregated with the insurer's other protected products).
  • Separately, the aggregate accident-claim amount of that insurer's protected products is “KRW 100 million per person” protected.
  • (However, a policy whose policyholder and premium payer is a corporation is not protected.)

Personal-data protection

Except as provided by law, the insurer and N2N Insurance Brokerage do not collect, use, inspect or provide personal data related to this contract — for its conclusion, maintenance and claim payment — without the consent of the policyholder, the insured or the beneficiary. However, for those purposes the insurer may, with the consent of the policyholder and the insured and in accordance with law, provide personal data to other insurers and insurance-related bodies.

Solicitation-order and reporting centre

  • Providing special benefits in connection with concluding an insurance contract is punishable under the Insurance Business Act.
  • Financial Supervisory Service: 1332 (no area code) / mobile (02)1332 / “Report a solicitation-order violation” at http://fss.or.kr
  • General Insurance Association of Korea: 1332 (no area code) / mobile (02)1332 / “Solicitation-order Violation Report Centre” at http://knia.or.kr

FSS Insurance Fraud Prevention Centre

  • Insurance crime, under Article 8 of the Special Act on the Prevention of Insurance Fraud, is punishable by up to 10 years' imprisonment or a fine of up to KRW 50 million, and abetting insurance crime is subject to the same punishment.
  • Tel: 1332 (no area code) / mobile (02)1332 / Web: http://insucop.fss.or.kr or “Insurance Fraud Prevention Centre” at http://fss.or.kr

Insurance consultation and dispute mediation

  • For consultation or any complaint or dispute about insurance, contact the insurer's customer call centre for prompt handling. If you object to the outcome, you may apply for dispute mediation to the Financial Supervisory Service and the Korea Consumer Agency.
  • FSS Financial Consumer Protection Centre: 1332 (no area code) / http://fss.or.kr
  • Korea Consumer Agency Consumer Counselling Centre: 1372 (no area code) / http://www.kca.go.kr

Notice

The above is a summary and excerpt of the policy wording; for grounds on which claims are not paid and other details, please refer to the policy wording and product description.

About N2N Insurance Brokerage

  • N2N Insurance Brokerageis an insurance broker registered under Article 89 of the Insurance Business Act; it does not represent any single insurer but advises and intermediates on the side of the client (policyholder) (FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374).
  • An insurance broker intermediates the conclusion of insurance contracts on behalf of the policyholder and has no authority to conclude contracts or receive premiums on behalf of an insurer. Application and acceptance follow each insurer's policy wording and underwriting.
  • Our brokerage fee is paid by the insurer and is not added to the premium paid by the policyholder (Article 98 of the Insurance Business Act).

When you need sports facility operator liability insurance

Common situations in sports-facility operation — a five-scenario self-check

🏋️

Facilities where users handle fitness or exercise equipment directly

As users handle gym and exercise equipment directly, injuries can arise from defects, ageing or inexperience.

📋

Reported sports-facility operators under the Act

Operators that have filed a sports-facility report are subject to mandatory or recommended liability insurance for user accidents.

🏊

When operating pools or water-based facilities

Pools and aqua centres carry high risk of drowning and slips, and broad user-safety responsibility is recognised.

⛳

Facilities with ball-strike risk such as golf courses and ranges

Golf-specific risks such as stray shots and bay accidents call for a sport-by-sport risk assessment before designing cover.

🥅

When operating outdoor grounds or ball-sport facilities

Outdoor facilities such as football pitches and tennis courts must also consider the risk of accidents to nearby third parties from stray balls or fixtures.

A dispute pattern seen in the field

When a user is hurt at a sports facility, the facility tends to see it as “the user over-exerting,” but a court also examines whether the facility met its management duties — equipment inspection, safety mats, sport-specific safety staffing. Where facility or management problems compound the accident — a defective equipment restraint, overheated artificial turf, a stray ball from a fenceless ground — it is not unusual for the operator's liability to be partly recognised even with user carelessness. Sports facility operator liability insurance covers the legal liability for bodily and property loss caused to users through professional negligence at a facility the operator owns or manages.

Source: (standard insurance-textbook scenario)

Three things easily missed when buying sports facility operator liability insurance

The wording and structure points decision-makers most often overlook

  • 1

    Risk and cover assessment differ by sport

    Fitness, golf, swimming and ball sports differ greatly in accident pattern and risk. Risk assessment and cover scope must be designed to the sports you operate.

  • 2

    No-fault on-site medical-cost cover

    Accidents from a user's own carelessness may not establish the facility's legal liability, and no-fault on-site medical-cost cover supplements this within a set limit.

  • 3

    Harm can reach third parties beyond the facility

    Facility operations can harm third parties on nearby roads or neighbours, as with a ball leaving a football pitch. Check whether risk beyond the facility boundary is within cover.

Frequently asked questions

The questions asked most when considering sports facility operator liability insurance

Is sports facility operator liability insurance mandatory?

Under the Installation and Use of Sports Facilities Act, operators that have filed a sports-facility report are subject to mandatory or recommended insurance for user accidents. The criteria differ by sport and facility, so check against the relevant law.

Is a user hurt by their own carelessness covered too?

An accident from the user's own carelessness may not establish the facility's legal liability. However, with no-fault on-site medical-cost cover, treatment costs for incidents within the facility can be covered up to a set limit.

Can a multi-sport complex be covered?

Since risk differs by sport — fitness, golf, swimming — the risk assessment and cover are designed to reflect all sports operated. When adding a sport, check that it is within cover.

Are accidents occurring outside the facility covered too?

Facility operations can harm nearby third parties, as with a ball leaving a football pitch. Check at application whether risk beyond the facility boundary is within cover.

Are accidents during trainer/instructor coaching covered too?

An instructor's or trainer's coaching is part of the operator's performance of its work, and loss caused to a user by negligence during coaching is assessable for cover per the wording.

How is the premium calculated?

The insurer calculates it based on the sports operated, facility area, number of users, the limit and endorsement structure, and past incident history. The exact premium and terms are confirmed after underwriting by insurers such as AIG, Chubb, DB, Hyundai, KB and Meritz.

Hanwook Seong, insurance broker

🏢 Operated by an independent insurance brokerage

n2nib.comis operated by N2N Insurance Brokerage (a registered insurance broker under Article 89 of the Insurance Business Act · FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374). The wording, cover and exclusion information on this page is excerpted and summarised from the official product materials of member insurers AIG · Chubb · DB · Hyundai · KB · Meritz. Our brokerage fee is paid by the insurer and is not charged to the policyholder (Article 98 of the Insurance Business Act — prohibition of special benefits).