Liability insurance · TECHNOLOGY LIABILITY INSURANCE

Technology Liability Insurance (Technology Liability · PremierTech)

Combined PL + E&O + Cyber cover for loss from technology defects, service outages or advisory negligence by IT, software, hardware and platform businesses. A standard package for technology businesses — SI, SaaS, AI, blockchain, semiconductors (Chubb PremierTech).

Technology Liability Insurance (Technology Liability · PremierTech)

From a licensed insurance broker

N2N Insurance Brokerage does not represent any single insurer — it independently represents the client as an FSS-registered broker (Reg. No. 2026-012201). We compare the wordings, rates and service of AIG · Chubb · DB · Hyundai · KB · Meritz to propose the cover and price best suited to your risk. Each insurer's full wording is provided at application and binding.

Overview

Technology liability insurance provides, under a single wording, combined cover for bodily injury, property damage, professional negligence, cyber incidents and media liability that can arise as technology businesses — IT, software, hardware, platforms, AI, semiconductors, blockchain — deliver their products and services.

Chubb's PremierTech package is designed in three tiers — ① Tier 1: PL (technology-product liability), ② Tier 2: E&O (technology-service and advisory liability), ③ Tier 3: Cyber/Privacy — with media liability and IP infringement available as options.

Key features

  • 01
    Three-tier combined structure

    Tier 1 PL + Tier 2 E&O + Tier 3 Cyber/Privacy.

  • 02
    Includes technology-advisory liability

    Covers advisory, build and operations negligence in SI, consulting and SaaS.

  • 03
    Media / IP can be combined

    Combine defamation, copyright and trademark infringement in online content.

  • 04
    Global-territory option

    Extend the business territory to Korea plus the USA, EU, Japan and beyond.

Who needs it

  • 01
    SaaS & platform companies

    B2B/B2C SaaS and platform operators.

  • 02
    SI & consulting

    System integrators and IT consultancies.

  • 03
    AI, blockchain & fintech

    AI-model, blockchain and financial-IT startups.

  • 04
    Semiconductor & hardware makers

    Semiconductor, electronics and embedded-product makers.

Worked examples — cover scenarios & claim illustrations

Scenario 01

Mid-size SaaS company (KRW 20bn annual revenue)

LimitUSD 2M per occurrence / USD 10M annual aggregate
Key endorsementsPremierTech 3-tier + media + IP combined
Premium: Confirmed after the insurer's underwriting
If a SaaS outage interrupts a customer's operations, or a solution defect causes a data breach or property loss, technology professional-negligence liability and media/IP-infringement liability are exposed at once. Within the limits of the Tech E&O wording and the PremierTech 3-tier / media / IP endorsement, damages, defence costs and breach-of-contract loss are covered. (General industry example)
Scenario 02

AI startup

LimitUSD 1M per occurrence
Key endorsementsPL + E&O + Cyber
Premium: Confirmed after the insurer's underwriting
Scenario 03

Semiconductor back-end firm

LimitUSD 3M per occurrence
Key endorsementsPL-led, extended to autonomous vehicles / mobility
Premium: Confirmed after the insurer's underwriting

※ The above are general design examples; actual premium and limits may differ according to the risk profile of the business, past claims history and the insurer's assessment.

⚠️ The cover scenarios on this page are examples of typical operations; actual premium, limits and acceptance depend on the risk profile of the business, past claims history and the insurer's assessment. An exact quote is provided on request.

Main losses covered

  • Third-party bodily injury or property damage from a technology-product defect (PL)
  • Economic loss from technology-service or advisory negligence (E&O)
  • Loss from cyber incidents or data breaches (Cyber/Privacy)
  • Defamation or IP infringement in online content (Media/IP, optional)
  • Global territory — Korea, USA, EU, Japan and others (optional)

Endorsements (additional cover)

  • Worldwide Coverage extension
  • Media Liability combined
  • IP Infringement combined
  • Enhanced Cyber Endorsement
  • Hardware / Embedded Product extension

Losses not covered (main exclusions)

  • Wilful or grossly negligent violations
  • Ongoing wear, corrosion and ageing
  • Patent invalidity or registration disputes (a separate IP wording is available)
  • War, terrorism and nuclear
  • Exchange-rate movements and financial-market loss

Conditions & process

Policy period1 year, renewable
PaymentSingle or instalment payment
InsurersChubb (PremierTech) · AIG · DB
ChannelIndividual consultation with our broker
Turnaround5–10 business days after risk assessment

What we need to quote

  • Main business categories (SaaS, SI, AI, semiconductors, etc.)
  • Revenue and number of customers over the past 3 years
  • Main territories and contract types (B2B / B2C)
  • Incidents and litigation over the past 5 years
  • Cyber/Privacy incident history

Other notes

  • Taking all three tiers is the standard — partial cover risks gaps
  • For global territory, an additional limit is recommended where there is US business
  • AI-model liability is underwritten separately for algorithm-output results

Withdrawal / quality assurance / pre-contract disclosure

  • The application may be withdrawn within 15 days of receiving the policy (excluding professional financial consumers)
  • Cancellable within 3 months for breach of the duty to explain material matters or a missing handwritten signature
  • Breach of the duty of disclosure may lead to cancellation or reduction of the claim
Depositor-protected product

Points to note

Please check the basics of the policy when you apply.

  • When applying for the policy, please confirm the product name, policy period, premium-payment period and the insured , and be sure to receive and check the policy wording.
  • Before concluding the contract, please read the product description and policy wording.
  • If you cancel an existing policy to take out a new one, acceptance may be declined, the premium may rise and the cover may differ — please take note.
  • Payment of the claim may be restricted by exclusions and payment-limitation grounds.

Nullity of the contract

If the insured event has already occurred at the time the contract is made, the contract is void. However, where the contract is void due to the company's intent or negligence, or where the company knew or could have known of the nullity before acceptance yet did not refund the premium, the company refunds the premium with interest at the policy-loan rate published by the Korea Insurance Development Institute, compounded annually, for the period from the day after payment to the day of refund.

Losses not covered

The specific losses not covered (exclusions) are set out in each insurer's policy wording and product description; on this page, see the “Cover” tab(or the “Losses not covered” section) for the main exclusions. For other cover-specific grounds on which claims are not paid, please refer to the policy wording.

Cover start date

The company provides cover, in accordance with the policy, from the time it accepts the application and receives the first premium. Where the company accepts the application after receiving the first premium with it, cover also begins from the time the first premium was received.

Policyholder's handwritten signature

The application must be completed by the policyholder, and the policyholder and the insured must sign it by hand. Failure to sign by hand may result in disadvantages regarding the validity of the contract. On an internet cyber-mall, an electronic signature may be used instead.

Right to be informed and have the product explained

The policyholder has the right to be given and have explained the information needed about the product they wish to buy.

Duty to explain

The insurer and N2N Insurance Brokerage must explain the important matters of the product to ordinary financial consumers.

Duty of disclosure before the contract

When applying, the policyholder, the insured or their agent must disclose truthfully the facts they know regarding the questions in the application (including the questionnaire). Otherwise the claim may be declined or the contract cancelled. Where insurance is taken out by telephone or other means of communication, the duty is performed by answering the seller's questions, which are recorded, without a separate written questionnaire, so answers must be given with particular care.

Duty of disclosure after the contract

If, after the contract is made, any of the following arises in respect of the subject-matter insured, the policyholder or the insured must notify the company in writing without delay and obtain endorsement on the policy.

  • When intending to take out, or learning of, a contract with another insurer covering the same risk as this contract
  • When transferring the subject-matter insured
  • When altering, rebuilding or extending the subject-matter insured or the building housing it
  • When moving the subject-matter insured to another location
  • When the risk is, or is found to have been, materially changed

Withdrawal of the application

  • The policyholder may withdraw the application within 15 daysof receiving the policy, in which case the premium paid is refunded. However, a contract more than 30 days after application (45 days where a policyholder aged 65+ contracted by telephone) cannot be withdrawn.
  • In addition, a medical-examination contract, a contract with a cover period of 90 days or less, guarantee insurance, statutory compulsory insurance, liability insurance under the Automobile Accident Compensation Act, or a commercial-insurance contract concluded by a professional financial consumer cannot be withdrawn.

Quality-assurance scheme

  • If, after application, the policyholder did not receive the policy wording and their copy of the application, was not given an explanation of the important contents of the wording, or did not sign the application by hand, they may cancel the contract within 3 monthsof the contract being formed.
  • In that case the premium already paid is refunded to the policyholder, with interest at the policy-loan rate compounded annually for the period the premium was held.

Why the surrender value may be less than the premiums paid, or nil

The surrender value is the amount paid if the contract is cancelled early. Unlike bank savings, insurance combines risk protection and savings: part of the premium is paid out as claims to other policyholders who suffer accidents, and part covers the insurer's operating expenses, so the surrender value on early cancellation may be less than the premiums paid, or nil.

Depositor protection

  • This policy is protected under the Depositor Protection Act, such that the surrender value (or the maturity benefit) plus other payments is protected up to “KRW 100 million per person” (aggregated with the insurer's other protected products).
  • Separately, the aggregate accident-claim amount of that insurer's protected products is “KRW 100 million per person” protected.
  • (However, a policy whose policyholder and premium payer is a corporation is not protected.)

Tax benefit (protection-type insurance)

Under Article 59-4(1) of the Income Tax Act (special tax credit), for protection-type insurance taken out by an employee only, a tax credit of 12% of the premium paid (capped at KRW 1 million per year) is available. Tax matters may change with amendment or repeal of the relevant tax law.

Personal-data protection

Except as provided by law, the insurer and N2N Insurance Brokerage do not collect, use, inspect or provide personal data related to this contract — for its conclusion, maintenance and claim payment — without the consent of the policyholder, the insured or the beneficiary. However, for those purposes the insurer may, with the consent of the policyholder and the insured and in accordance with law, provide personal data to other insurers and insurance-related bodies.

Solicitation-order and reporting centre

  • Providing special benefits in connection with concluding an insurance contract is punishable under the Insurance Business Act.
  • Financial Supervisory Service: 1332 (no area code) / mobile (02)1332 / “Report a solicitation-order violation” at http://fss.or.kr
  • General Insurance Association of Korea: 1332 (no area code) / mobile (02)1332 / “Solicitation-order Violation Report Centre” at http://knia.or.kr

FSS Insurance Fraud Prevention Centre

  • Insurance crime, under Article 8 of the Special Act on the Prevention of Insurance Fraud, is punishable by up to 10 years' imprisonment or a fine of up to KRW 50 million, and abetting insurance crime is subject to the same punishment.
  • Tel: 1332 (no area code) / mobile (02)1332 / Web: http://insucop.fss.or.kr or “Insurance Fraud Prevention Centre” at http://fss.or.kr

Insurance consultation and dispute mediation

  • For consultation or any complaint or dispute about insurance, contact the insurer's customer call centre for prompt handling. If you object to the outcome, you may apply for dispute mediation to the Financial Supervisory Service and the Korea Consumer Agency.
  • FSS Financial Consumer Protection Centre: 1332 (no area code) / http://fss.or.kr
  • Korea Consumer Agency Consumer Counselling Centre: 1372 (no area code) / http://www.kca.go.kr

Notice

The above is a summary and excerpt of the policy wording; for grounds on which claims are not paid and other details, please refer to the policy wording and product description.

About N2N Insurance Brokerage

  • N2N Insurance Brokerageis an insurance broker registered under Article 89 of the Insurance Business Act; it does not represent any single insurer but advises and intermediates on the side of the client (policyholder) (FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374).
  • This site compares the wordings and rates of multiple insurers; application and acceptance follow each insurer's policy wording.

When you need technology liability insurance

Common risk patterns in technology businesses — a five-scenario self-check

☁️

Companies running B2B/B2C SaaS or platforms

An outage or defect in a SaaS or platform service can interrupt many customers' operations and cause loss.

🛠️

SI and consulting businesses building systems and advising on IT

Defects in system-build or advisory deliverables, or schedule delays, can cause the client loss and lead to a claim.

🤖

New-technology businesses such as AI, blockchain and fintech

AI models, blockchain and financial IT can, by their nature, give rise to new kinds of loss and liability.

🔧

Semiconductor, electronics and embedded-hardware makers

A defect in a technology product can lead to third-party bodily injury or property damage (PL).

🌐

When expanding into media content or overseas markets

Risk expands through defamation or copyright infringement in online content and differing laws in overseas business.

A dispute pattern seen in the field

Technology-business risk does not fit a single policy well. Defects in hardware and technology products fall under product liability (PL), which addresses third-party bodily injury and property damage; negligence in technology services and advice such as SI, SaaS and consulting falls under professional liability (E&O), which addresses economic loss to clients; and hacking and data breaches fall under Cyber/Privacy. Technology liability insurance is characterised by combining these three strands under a single wording, with media liability and IP infringement for online content available as options. The starting point is to see where in products, services and data your risk is concentrated.

Source: (standard insurance-textbook scenario)

Three things easily missed when buying technology liability insurance

The wording and structure points decision-makers most often overlook

  • 1

    PL, E&O and Cyber are three different kinds of risk

    A product defect is PL, service/advisory negligence is E&O, hacking and breaches are Cyber/Privacy. Check that the combined wording captures the whole distribution of your business's risk.

  • 2

    Technology-service negligence (E&O) may be claims-made

    The E&O area covering technology advisory and build negligence is often written on a claims-made basis, so check the Retroactive Date and Reporting Period.

  • 3

    Media, IP and overseas territory are combined as options

    Defamation and copyright infringement in online content (media/IP) and overseas territory are often combined as options rather than base cover. Check inclusion against your actual scope of business.

Frequently asked questions

The questions asked most when considering technology liability insurance

What is technology liability insurance?

It is combined cover, under a single wording, for bodily injury and property damage (PL), professional negligence (E&O) and cyber incidents (Cyber/Privacy) that can arise as technology businesses — IT, software, hardware, platforms, AI, semiconductors, blockchain — deliver products and services.

Can't I just buy PL, E&O and cyber separately?

You can, but in a technology business product, service and data risks are mixed within one operation, so a combined wording reduces gaps and overlaps. Choose to match the distribution of your business's risk.

Is SI/SaaS advisory and build negligence covered too?

Advisory, build and operations negligence in system integration, IT consulting and SaaS operation is covered under professional liability (E&O). This area is often written on a claims-made basis, so check the Retroactive Date and Reporting Period.

Are copyright and defamation in online content covered too?

Media and IP liability — defamation, copyright and trademark infringement in online content — is often combined as an option rather than base cover. Check inclusion against your actual business.

We operate overseas — are we covered?

Overseas business involves different laws and claims environments by country. Consider the global-territory option to capture business territories beyond Korea such as the USA, EU and Japan.

How is the premium calculated?

The insurer calculates it based on business type (product, service, platform) and technology risk, revenue, the cover structure (PL, E&O, Cyber) and limit, overseas territory, and past claims history. The exact premium and terms are confirmed after underwriting by insurers such as AIG, Chubb, DB, Hyundai, KB and Meritz.

Hanwook Seong, insurance broker

🏢 Operated by an independent insurance brokerage

n2nib.comis operated by N2N Insurance Brokerage (a registered insurance broker under Article 89 of the Insurance Business Act · FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374). The wording, cover and exclusion information on this page is excerpted and summarised from the official product materials of member insurers AIG · Chubb · DB · Hyundai · KB · Meritz. Our brokerage fee is paid by the insurer and is not charged to the policyholder (Article 98 of the Insurance Business Act — prohibition of special benefits).