SPECIALTY · THEFT INSURANCE

Theft Insurance

Theft insurance covering robbery, theft and intrusion loss to the goods, stock, cash and valuables of a site, shop or warehouse, including facility-damage and incidental loss.

Theft Insurance

From a licensed insurance broker

N2N Insurance Brokerage does not represent any single insurer — it independently represents the client as an FSS-registered broker (Reg. No. 2026-012201). We compare the wordings, rates and service of AIG · Chubb · DB · Hyundai · KB · Meritz to propose the cover and price best suited to your risk. Each insurer's full wording is provided at application and binding.

Overview

Theft insurance covering robbery, theft and intrusion loss to the goods, stock, cash and valuables of a site, shop or warehouse, including facility-damage and incidental loss.

Key features

  • 01
    Goods, cash, valuables covered

    Stock, money, securities and precious metals set in detail by category.

  • 02
    Facility-damage extension

    Restoration cost for doors, windows and safes damaged in the theft.

  • 03
    Cash-in-transit endorsement

    Theft of cash being deposited at or withdrawn from a bank.

  • 04
    CCTV / security-system discount

    A rate discount when linked to crime-prevention facilities and a security firm.

Who needs it

  • 01
    Precious-metal / luxury / electronics shops

    Retailers with high cash-value stock held.

  • 02
    Warehouses / logistics centres

    Facilities holding large stock overnight / on holidays.

  • 03
    Clinics / pharmacies / convenience stores

    Sites holding cash, medicines and electronic equipment.

Main losses covered

  • Theft of goods, stock, cash and valuables by robbery, theft or night intrusion
  • Restoration cost for facility damage (doors, windows, safes) during the theft
  • In-shop robbery by force or threat
  • Cash-in-transit theft when banking (endorsement)

Special endorsements (additional cover)

  • Money/securities-in-transit endorsement
  • Safe-contents endorsement
  • Entrusted-goods (customer property) endorsement
  • Vending-machine / ATM cash endorsement

Losses not covered (main exclusions)

  • Intent or collusion of the insured, employee or cohabitant
  • Simple loss/carelessness with no sign of intrusion
  • Insider crime (a separate crime-insurance area)
  • War / nuclear

Conditions & process

Policy period1 year (renewable)
PaymentLump sum or instalments
InsurersDB · KB · Meritz · Hyundai
Turnaround2–3 business days
ChannelIndividual consultation with our broker (010-5755-6465)

What we need to quote

  • Site address, trading hours, area
  • Average stock value, peak stored value, cash-holding limit
  • Locking, safe, CCTV, security-firm contract
  • Theft history over the past 3–5 years

Other notes

  • Always report to police and submit a loss statement on an accident
  • Stock-inventory records and CCTV footage are key evidence
  • Adjust the sum insured when the value of stored valuables changes
  • The premium is confirmed after the insurer's underwriting

Withdrawal / quality assurance / pre-contract disclosure

  • The application may be withdrawn within 15 days of receiving the policy (excluding professional financial consumers)
  • Cancellable within 3 months for breach of the duty to explain material matters or a missing handwritten signature
  • Breach of the duty of disclosure may lead to cancellation or reduction of the claim
Depositor-protected product

Points to note

Please check the basics of the policy when you apply.

  • When applying for the policy, please confirm the product name, policy period, premium-payment period and the insured , and be sure to receive and check the policy wording.
  • Before concluding the contract, please read the product description and policy wording.
  • If you cancel an existing policy to take out a new one, acceptance may be declined, the premium may rise and the cover may differ — please take note.
  • Payment of the claim may be restricted by exclusions and payment-limitation grounds.

Nullity of the contract

If the insured event has already occurred at the time the contract is made, the contract is void. However, where the contract is void due to the company's intent or negligence, or where the company knew or could have known of the nullity before acceptance yet did not refund the premium, the company refunds the premium with interest at the policy-loan rate published by the Korea Insurance Development Institute, compounded annually, for the period from the day after payment to the day of refund.

Losses not covered

The specific losses not covered (exclusions) are set out in each insurer's policy wording and product description; on this page, see the “Cover” tab(or the “Losses not covered” section) for the main exclusions. For other cover-specific grounds on which claims are not paid, please refer to the policy wording.

Cover start date

The company provides cover, in accordance with the policy, from the time it accepts the application and receives the first premium. Where the company accepts the application after receiving the first premium with it, cover also begins from the time the first premium was received.

Policyholder's handwritten signature

The application must be completed by the policyholder, and the policyholder and the insured must sign it by hand. Failure to sign by hand may result in disadvantages regarding the validity of the contract. On an internet cyber-mall, an electronic signature may be used instead.

Right to be informed and have the product explained

The policyholder has the right to be given and have explained the information needed about the product they wish to buy.

Duty to explain

The insurer and N2N Insurance Brokerage must explain the important matters of the product to ordinary financial consumers.

Duty of disclosure before the contract

When applying, the policyholder, the insured or their agent must disclose truthfully the facts they know regarding the questions in the application (including the questionnaire). Otherwise the claim may be declined or the contract cancelled. Where insurance is taken out by telephone or other means of communication, the duty is performed by answering the seller's questions, which are recorded, without a separate written questionnaire, so answers must be given with particular care.

Duty of disclosure after the contract

If, after the contract is made, any of the following arises in respect of the subject-matter insured, the policyholder or the insured must notify the company in writing without delay and obtain endorsement on the policy.

  • When intending to take out, or learning of, a contract with another insurer covering the same risk as this contract
  • When transferring the subject-matter insured
  • When altering, rebuilding or extending the subject-matter insured or the building housing it
  • When moving the subject-matter insured to another location
  • When the risk is, or is found to have been, materially changed

Withdrawal of the application

  • The policyholder may withdraw the application within 15 daysof receiving the policy, in which case the premium paid is refunded. However, a contract more than 30 days after application (45 days where a policyholder aged 65+ contracted by telephone) cannot be withdrawn.
  • In addition, a medical-examination contract, a contract with a cover period of 90 days or less, guarantee insurance, statutory compulsory insurance, liability insurance under the Automobile Accident Compensation Act, or a commercial-insurance contract concluded by a professional financial consumer cannot be withdrawn.

Quality-assurance scheme

  • If, after application, the policyholder did not receive the policy wording and their copy of the application, was not given an explanation of the important contents of the wording, or did not sign the application by hand, they may cancel the contract within 3 monthsof the contract being formed.
  • In that case the premium already paid is refunded to the policyholder, with interest at the policy-loan rate compounded annually for the period the premium was held.

Why the surrender value may be less than the premiums paid, or nil

The surrender value is the amount paid if the contract is cancelled early. Unlike bank savings, insurance combines risk protection and savings: part of the premium is paid out as claims to other policyholders who suffer accidents, and part covers the insurer's operating expenses, so the surrender value on early cancellation may be less than the premiums paid, or nil.

Depositor protection

  • This policy is protected under the Depositor Protection Act, such that the surrender value (or the maturity benefit) plus other payments is protected up to “KRW 100 million per person” (aggregated with the insurer's other protected products).
  • Separately, the aggregate accident-claim amount of that insurer's protected products is “KRW 100 million per person” protected.
  • (However, a policy whose policyholder and premium payer is a corporation is not protected.)

Tax benefit (protection-type insurance)

Under Article 59-4(1) of the Income Tax Act (special tax credit), for protection-type insurance taken out by an employee only, a tax credit of 12% of the premium paid (capped at KRW 1 million per year) is available. Tax matters may change with amendment or repeal of the relevant tax law.

Personal-data protection

Except as provided by law, the insurer and N2N Insurance Brokerage do not collect, use, inspect or provide personal data related to this contract — for its conclusion, maintenance and claim payment — without the consent of the policyholder, the insured or the beneficiary. However, for those purposes the insurer may, with the consent of the policyholder and the insured and in accordance with law, provide personal data to other insurers and insurance-related bodies.

Solicitation-order and reporting centre

  • Providing special benefits in connection with concluding an insurance contract is punishable under the Insurance Business Act.
  • Financial Supervisory Service: 1332 (no area code) / mobile (02)1332 / “Report a solicitation-order violation” at http://fss.or.kr
  • General Insurance Association of Korea: 1332 (no area code) / mobile (02)1332 / “Solicitation-order Violation Report Centre” at http://knia.or.kr

FSS Insurance Fraud Prevention Centre

  • Insurance crime, under Article 8 of the Special Act on the Prevention of Insurance Fraud, is punishable by up to 10 years' imprisonment or a fine of up to KRW 50 million, and abetting insurance crime is subject to the same punishment.
  • Tel: 1332 (no area code) / mobile (02)1332 / Web: http://insucop.fss.or.kr or “Insurance Fraud Prevention Centre” at http://fss.or.kr

Insurance consultation and dispute mediation

  • For consultation or any complaint or dispute about insurance, contact the insurer's customer call centre for prompt handling. If you object to the outcome, you may apply for dispute mediation to the Financial Supervisory Service and the Korea Consumer Agency.
  • FSS Financial Consumer Protection Centre: 1332 (no area code) / http://fss.or.kr
  • Korea Consumer Agency Consumer Counselling Centre: 1372 (no area code) / http://www.kca.go.kr

Notice

The above is a summary and excerpt of the policy wording; for grounds on which claims are not paid and other details, please refer to the policy wording and product description.

About N2N Insurance Brokerage

  • N2N Insurance Brokerageis an insurance broker registered under Article 89 of the Insurance Business Act; it does not represent any single insurer but advises and intermediates on the side of the client (policyholder) (FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374).
  • This site compares the wordings and rates of multiple insurers; application and acceptance follow each insurer's policy wording.

Sites that need theft insurance

Five areas of theft-risk exposure

💎

Jewellery / watch / high-value shops

Holding high-value assets. Review a combination with jewellers block & fine goods insurance.

📱

Electronics / IT shops

High-value electronics stock. A high-theft-risk area.

💵

Sites handling much cash

Cash-dealing sectors. A separate cash limit is central.

🏪

Convenience stores / retail

24-hour retail. A night-intrusion risk area.

🏭

Warehouses / logistics facilities

Holding large stock. A transit-theft combination area.

A dispute pattern seen in the field

An electronics shop suffered a theft by external night intrusion. Under this wording the theft-asset loss and the restoration cost of facility damage during the intrusion (locks, windows) were reviewed for combined cover, with whether CCTV and the alarm system were operating just before the accident as key evidence. Whether the security-facility-maintenance duty stated in the wording at enrolment was met was assessed, and some assets had a differentiated limit by storage location (in-shop vs warehouse). A case showing that theft insurance is not simple asset cover but a wording combined with maintaining the security system.

Source: (General industry example)

Three things easily missed when buying theft insurance

The wording and structure points decision-makers most often overlook

  • 1

    Distinguishing external from insider crime

    This theft insurance centres on external intrusion; theft, embezzlement or fraud by an internal employee is a separate crime-insurance area. The boundary is clear, so combined enrolment is essential where a site has both risks.

  • 2

    A separate limit by asset type

    Cash, fixtures, stock, electronics and high-value goods each have a different limit. Cash usually has a small limit, and jewellery/high-value goods are a separate wording area. Reviewing per-asset-type limit adequacy at enrolment prevents a cover gap.

  • 3

    The security-facility-maintenance duty

    CCTV, alarm and locking maintenance is often a wording condition, and whether the facility was operating at the accident is central to the cover assessment. A failure or poor management can be a ground for exclusion, so regular inspection and record-keeping are essential.

Frequently asked questions

The questions decision-makers ask most when considering theft insurance

What does theft insurance cover?

It covers loss to a site's assets (cash, stock, fixtures, machinery, electronics) from theft, robbery or burglary by external intrusion. As ordinary fire and property-comprehensive insurance usually exclude theft or set a small limit, a site with high theft risk needs a separate wording.

What accidents are covered?

Usually (1) theft by external intrusion (burglary, aggravated theft), (2) robbery by force, (3) theft in transit (endorsement), (4) in some wordings, loss from fraud/embezzlement (a separate crime-insurance area), and (5) facility-restoration cost after a theft.

Is insider (employee) crime covered?

This theft insurance centres on external intrusion; theft, embezzlement or fraud by an internal employee is a separate crime-insurance area. The cover boundary between the two is clear, so combined enrolment is recommended where a site has both internal and external risk.

Which assets are covered?

Cash, fixtures, stock, electronics and valuables are usually covered. But the limit differs by asset type — cash has a separate (usually small) limit, and jewellery/high-value goods are separated into the jewellers block & fine goods area. Reviewing the per-asset-type limit adequacy is central to enrolment.

What is the effect of security facilities (CCTV, guard)?

The site's security facilities (CCTV, alarm, guard, locking) greatly affect underwriting and the premium. Some wordings make security-facility maintenance a condition, and whether the facility was operating at the time of the accident is central to the cover assessment; a failure or poor management can be a ground for exclusion.

Is theft in transit covered?

Theft during transport/movement away from the premises is outside the base wording and can be combined with a separate endorsement or the money & securities transit / movable all-risks area. A site frequently transporting cash or high-value goods needs a combined review.

How is the premium assessed?

The insurer assesses it on the site location (crime-rate grade), the sector (high-risk sectors such as jewellery, watch, electronics, cash-handling), asset value, the security-facility level, past theft history and the deductible design. The exact premium and acceptance are confirmed after underwriting by insurers such as AIG, Chubb, DB, KB, Meritz and Hyundai.

Hanwook Seong, insurance broker

🏢 Operated by an independent insurance brokerage

n2nib.com is operated by N2N Insurance Brokerage (a registered insurance broker under Article 89 of the Insurance Business Act · FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374). The wording, cover and exclusion information on this page is excerpted and summarised from the official product materials of member insurers AIG · Chubb · DB · Hyundai · KB · Meritz. Our brokerage fee is paid by the insurer and is not charged to the policyholder (Article 98 of the Insurance Business Act — prohibition of special benefits).