SPECIALTY · FOOD PRODUCT LIABILITY

Food Product Liability Insurance

Cover for the consumer-harm compensation liability of food makers, processors, importers and distributors from food poisoning, foreign objects, allergy and spoilage. For K-Food exports, an extension for the US FDA, EU and China markets is available.

Food Product Liability Insurance

From a licensed insurance broker

N2N Insurance Brokerage does not represent any single insurer — it independently represents the client as an FSS-registered broker (Reg. No. 2026-012201). We compare the wordings, rates and service of AIG · Chubb · DB · Hyundai · KB · Meritz to propose the cover and price best suited to your risk. Each insurer's full wording is provided at application and binding.

Overview

Cover for the consumer-harm compensation liability of food makers, processors, importers and distributors from food poisoning, foreign objects, allergy and spoilage. For K-Food exports, an extension for the US FDA, EU and China markets is available.

Who needs it

  • 01
    Food manufacture / processing

    Processed, ready-to-eat, HMR makers — a food-poisoning/foreign-object risk core.

  • 02
    Food distribution / wholesale

    Fresh/chilled food distribution — spoilage and transit-accident risk.

  • 03
    Imported-food distributors

    Korean distribution of overseas food — import-responsible-party PL.

  • 04
    Online food D2C / export

    Own food brand online sales, K-Food exports — a by-market PL combination.

Main losses covered

  • Food poisoning (bacteria, virus, toxin)
  • Foreign-object contamination (metal, hair, insect, plastic)
  • Accident from a missing allergy label
  • Injury from spoiled/decayed food
  • Recall costs (endorsement)
  • Legal-defence costs

Main endorsements

Export extensionUS FDA, EU, China and other markets
Recall costsRecall, transport, disposal, publicity
Supply-chain liabilityApportionment with an ingredient supplier
Aggregate limitResponse to a mass food-poisoning incident

Losses not covered (main exclusions)

  • Intent / gross negligence
  • Use of an unapproved ingredient/additive
  • Leaving a known defect unaddressed
  • Loss from past expiry-date passing

Conditions & process

Policy period1 year (Occurrence / Claims-Made option)
InsurersDB · Chubb (compared)
LimitPer accident KRW 500m–5bn / aggregate KRW 1bn–20bn
Turnaround2–4 weeks (including export)
Legal basisProduct Liability Act, Food Sanitation Act, Livestock Products Sanitary Control Act

What we need to quote

  • Business registration / corporate registration
  • Product catalogue / distribution route
  • HACCP certificate / plant status
  • Turnover / export countries (for export)
  • PL claim history over the past 5 years

Other notes

  • The premium is confirmed after the insurer's underwriting
  • Export needs a territorial-extension endorsement (PL law differs by market)
  • Recall costs are a separate area; a combined design is recommended

Withdrawal / quality assurance / pre-contract disclosure

  • The application may be withdrawn within 15 days of receiving the policy (excluding professional financial consumers)
  • Cancellable within 3 months for breach of the duty to explain material matters or a missing handwritten signature
  • Breach of the duty of disclosure may lead to cancellation or reduction of the claim
Depositor-protected product

Points to note

Please check the basics of the policy when you apply.

  • When applying for the policy, please confirm the product name, policy period, premium-payment period and the insured , and be sure to receive and check the policy wording.
  • Before concluding the contract, please read the product description and policy wording.
  • If you cancel an existing policy to take out a new one, acceptance may be declined, the premium may rise and the cover may differ — please take note.
  • Payment of the claim may be restricted by exclusions and payment-limitation grounds.

Nullity of the contract

If the insured event has already occurred at the time the contract is made, the contract is void. However, where the contract is void due to the company's intent or negligence, or where the company knew or could have known of the nullity before acceptance yet did not refund the premium, the company refunds the premium with interest at the policy-loan rate published by the Korea Insurance Development Institute, compounded annually, for the period from the day after payment to the day of refund.

Losses not covered

The specific losses not covered (exclusions) are set out in each insurer's policy wording and product description; on this page, see the “Cover” tab(or the “Losses not covered” section) for the main exclusions. For other cover-specific grounds on which claims are not paid, please refer to the policy wording.

Cover start date

The company provides cover, in accordance with the policy, from the time it accepts the application and receives the first premium. Where the company accepts the application after receiving the first premium with it, cover also begins from the time the first premium was received.

Policyholder's handwritten signature

The application must be completed by the policyholder, and the policyholder and the insured must sign it by hand. Failure to sign by hand may result in disadvantages regarding the validity of the contract. On an internet cyber-mall, an electronic signature may be used instead.

Right to be informed and have the product explained

The policyholder has the right to be given and have explained the information needed about the product they wish to buy.

Duty to explain

The insurer and N2N Insurance Brokerage must explain the important matters of the product to ordinary financial consumers.

Duty of disclosure before the contract

When applying, the policyholder, the insured or their agent must disclose truthfully the facts they know regarding the questions in the application (including the questionnaire). Otherwise the claim may be declined or the contract cancelled. Where insurance is taken out by telephone or other means of communication, the duty is performed by answering the seller's questions, which are recorded, without a separate written questionnaire, so answers must be given with particular care.

Duty of disclosure after the contract

If, after the contract is made, any of the following arises in respect of the subject-matter insured, the policyholder or the insured must notify the company in writing without delay and obtain endorsement on the policy.

  • When intending to take out, or learning of, a contract with another insurer covering the same risk as this contract
  • When transferring the subject-matter insured
  • When altering, rebuilding or extending the subject-matter insured or the building housing it
  • When moving the subject-matter insured to another location
  • When the risk is, or is found to have been, materially changed

Withdrawal of the application

  • The policyholder may withdraw the application within 15 daysof receiving the policy, in which case the premium paid is refunded. However, a contract more than 30 days after application (45 days where a policyholder aged 65+ contracted by telephone) cannot be withdrawn.
  • In addition, a medical-examination contract, a contract with a cover period of 90 days or less, guarantee insurance, statutory compulsory insurance, liability insurance under the Automobile Accident Compensation Act, or a commercial-insurance contract concluded by a professional financial consumer cannot be withdrawn.

Quality-assurance scheme

  • If, after application, the policyholder did not receive the policy wording and their copy of the application, was not given an explanation of the important contents of the wording, or did not sign the application by hand, they may cancel the contract within 3 monthsof the contract being formed.
  • In that case the premium already paid is refunded to the policyholder, with interest at the policy-loan rate compounded annually for the period the premium was held.

Why the surrender value may be less than the premiums paid, or nil

The surrender value is the amount paid if the contract is cancelled early. Unlike bank savings, insurance combines risk protection and savings: part of the premium is paid out as claims to other policyholders who suffer accidents, and part covers the insurer's operating expenses, so the surrender value on early cancellation may be less than the premiums paid, or nil.

Depositor protection

  • This policy is protected under the Depositor Protection Act, such that the surrender value (or the maturity benefit) plus other payments is protected up to “KRW 100 million per person” (aggregated with the insurer's other protected products).
  • Separately, the aggregate accident-claim amount of that insurer's protected products is “KRW 100 million per person” protected.
  • (However, a policy whose policyholder and premium payer is a corporation is not protected.)

Tax benefit (protection-type insurance)

Under Article 59-4(1) of the Income Tax Act (special tax credit), for protection-type insurance taken out by an employee only, a tax credit of 12% of the premium paid (capped at KRW 1 million per year) is available. Tax matters may change with amendment or repeal of the relevant tax law.

Personal-data protection

Except as provided by law, the insurer and N2N Insurance Brokerage do not collect, use, inspect or provide personal data related to this contract — for its conclusion, maintenance and claim payment — without the consent of the policyholder, the insured or the beneficiary. However, for those purposes the insurer may, with the consent of the policyholder and the insured and in accordance with law, provide personal data to other insurers and insurance-related bodies.

Solicitation-order and reporting centre

  • Providing special benefits in connection with concluding an insurance contract is punishable under the Insurance Business Act.
  • Financial Supervisory Service: 1332 (no area code) / mobile (02)1332 / “Report a solicitation-order violation” at http://fss.or.kr
  • General Insurance Association of Korea: 1332 (no area code) / mobile (02)1332 / “Solicitation-order Violation Report Centre” at http://knia.or.kr

FSS Insurance Fraud Prevention Centre

  • Insurance crime, under Article 8 of the Special Act on the Prevention of Insurance Fraud, is punishable by up to 10 years' imprisonment or a fine of up to KRW 50 million, and abetting insurance crime is subject to the same punishment.
  • Tel: 1332 (no area code) / mobile (02)1332 / Web: http://insucop.fss.or.kr or “Insurance Fraud Prevention Centre” at http://fss.or.kr

Insurance consultation and dispute mediation

  • For consultation or any complaint or dispute about insurance, contact the insurer's customer call centre for prompt handling. If you object to the outcome, you may apply for dispute mediation to the Financial Supervisory Service and the Korea Consumer Agency.
  • FSS Financial Consumer Protection Centre: 1332 (no area code) / http://fss.or.kr
  • Korea Consumer Agency Consumer Counselling Centre: 1372 (no area code) / http://www.kca.go.kr

Notice

The above is a summary and excerpt of the policy wording; for grounds on which claims are not paid and other details, please refer to the policy wording and product description.

About N2N Insurance Brokerage

  • N2N Insurance Brokerageis an insurance broker registered under Article 89 of the Insurance Business Act; it does not represent any single insurer but advises and intermediates on the side of the client (policyholder) (FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374).
  • This site compares the wordings and rates of multiple insurers; application and acceptance follow each insurer's policy wording.

Food businesses that need PL

Five areas of food manufacture, processing and distribution

🏭

Food manufacture / processing

Processed, ready-meal and HMR makers. A food-poisoning/foreign-object risk core area.

🚛

Food distribution / wholesale

Fresh/chilled food distribution. A spoilage and transit-accident risk area.

🌐

Imported-food distributors

Korean distribution of overseas food bears PL as the import responsible-party.

🛒

Online food D2C

Own food brand sold online. A high-consumer-exposure area.

📦

Food exporters

K-Food exporters. A US FDA / EU / China market-combination area.

A dispute pattern seen in the field

A ready-meal (HMR) maker received multiple food-poisoning reports from a newly launched product. Under this wording the cover limit on a mass harm from a single accident was the key issue, and an MFDS immediate-report + recall procedure under the Food Sanitation Act ran in combination. Recall, disposal and publicity costs were handled separately under the recall endorsement, and as contamination of an ingredient was found in the cause analysis, liability apportionment with the ingredient supplier was additionally assessed. A case showing that food PL is not simple compensation but a comprehensive area combining recall, publicity and supply-chain liability.

Source: (General industry example)

Three things easily missed when buying food PL

The wording and structure points decision-makers most often overlook

  • 1

    The limit-shortfall risk in a mass food-poisoning incident

    A mass food-poisoning incident harming many consumers in a single accident is food PL's biggest risk. The per-accident limit can be exhausted quickly, so a precise aggregate-limit + deductible design is essential; a shortfall means a large own burden.

  • 2

    The large scale of recall costs

    A food recall has wide social impact, so recall/disposal/publicity costs often exceed the compensation. A separate recall endorsement is essential, and comprehensive cover including the MFDS-report + staged recall-procedure cost is recommended.

  • 3

    Allergy-labelling-duty breach

    There is a labelling duty for allergenic foods (milk, eggs, nuts, crustaceans, buckwheat, etc.) under the Act on Labelling and Advertising of Foods, and an accident from a missing label is assessed as a heavy liability. A labelling-system check + wording review is key at enrolment.

Frequently asked questions

The questions decision-makers ask most when considering food product liability insurance

What does food PL cover?

It covers the compensation liability a food maker, processor, importer or seller bears under the Product Liability Act and the Food Sanitation Act. Compensation for harm from a food defect — a user's food poisoning, foreign object or allergy — is the core area, assessed together with breach of the food-safety-management duty.

What accidents are covered?

Usually (1) food poisoning (bacteria, virus, toxin), (2) foreign-object contamination (metal, hair, insect, plastic), (3) an accident from a missing allergy label, (4) injury from spoiled/decayed food, (5) recall costs (endorsement), and (6) legal-defence costs.

Are exported foods covered?

The export area needs a separate territorial-extension endorsement. Each market — US FDA, EU food regulation, China food-safety law — applies different PL law, and food exports usually carry a higher compensation limit, so precise comparison of cover scope, limit and exclusions by market is key.

How is a mass food-poisoning incident covered?

The biggest risk of food PL is a mass food-poisoning incident where many consumers are harmed in a single accident. Designing the per-accident and aggregate limits, and the multi-victim response process (legal advice, settlement), are combined; an insufficient limit means a large own burden.

How does the recall procedure work?

Under the Food Sanitation Act a food recall has a set MFDS-report + staged recall procedure. Recall, transport, disposal and publicity costs are a separate recall-insurance endorsement; as a food recall has wide social impact, prompt response is key to minimising loss.

What about an allergy-labelling-duty breach?

Under the Act on Labelling and Advertising of Foods there is a labelling duty for allergenic foods (milk, eggs, nuts, crustaceans, etc.), and an accident from a missing label is assessed as a heavy liability. This wording covers a labelling-duty-breach accident too, but a labelling-system check is essential in underwriting.

How is the premium assessed?

The insurer assesses it on the annual turnover, the food category (processed, fresh, ready-meal, HMR), the export ratio and markets, HACCP certification, the allergy-labelling system and past incident history. The exact premium and acceptance are confirmed after underwriting by insurers such as AIG, Chubb, DB, KB, Meritz and Hyundai.

Hanwook Seong, insurance broker

🏢 Operated by an independent insurance brokerage

n2nib.com is operated by N2N Insurance Brokerage (a registered insurance broker under Article 89 of the Insurance Business Act · FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374). The wording, cover and exclusion information on this page is excerpted and summarised from the official product materials of member insurers AIG · Chubb · DB · Hyundai · KB · Meritz. Our brokerage fee is paid by the insurer and is not charged to the policyholder (Article 98 of the Insurance Business Act — prohibition of special benefits).