SPECIALTY · COSMETIC PRODUCT LIABILITY

Cosmetic Product Liability Insurance

Cover for the consumer-harm compensation liability of cosmetics makers, importers and distributors from allergy, contact dermatitis, heavy metals, microbial contamination and labelling-law breach. For K-Beauty exports, an extension for the US FDA, EU CPNP and China NMPA is available.

Cosmetic Product Liability Insurance

From a licensed insurance broker

N2N Insurance Brokerage does not represent any single insurer — it independently represents the client as an FSS-registered broker (Reg. No. 2026-012201). We compare the wordings, rates and service of AIG · Chubb · DB · Hyundai · KB · Meritz to propose the cover and price best suited to your risk. Each insurer's full wording is provided at application and binding.

Overview

Cover for the consumer-harm compensation liability of cosmetics makers, importers and distributors from allergy, contact dermatitis, heavy metals, microbial contamination and labelling-law breach. For K-Beauty exports, an extension for the US FDA, EU CPNP and China NMPA is available.

Who needs it

  • 01
    Cosmetics responsible-distributors

    Manufacture-distribution, import-distribution.

  • 02
    OEM/ODM makers

    Partnering with Kolmar, Cosmax.

  • 03
    K-Beauty exporters

    On Amazon, Tmall, Shopee.

  • 04
    Indie / D2C brands

    Direct online sales.

Cosmetic PL risks

AllergyContact dermatitis, eye irritation
Heavy metals / microbesMFDS recall order
Labelling lawDrug-misleading ads (outside functional certification)
Overseas claimsFDA / EU CPNP / China NMPA

Main losses covered

  • Bodily injury from a product defect (dermatitis, allergy, eye injury)
  • Heavy-metal / microbial contamination
  • Labelling/advertising error, false functional claim
  • Local PL claims on export
  • Legal-defence and litigation costs
  • Recall costs (endorsement or combined)

Main endorsements

Export extensionUS, EU, China, Southeast Asia
Labelling lawMFDS administrative-disposition costs
Recall costsRecall, notice, disposal
Breach / reputationOnline PR response

Losses not covered (main exclusions)

  • Intent / gross negligence
  • Use of an MFDS-unapproved ingredient
  • Leaving a known defect unaddressed
  • Intellectual-property disputes

Conditions & process

Policy period1 year
InsurersDB · Chubb (compared)
LimitPer accident KRW 500m–5bn / aggregate KRW 1bn–20bn
Turnaround2–4 weeks (including export)
Legal basisProduct Liability Act, Cosmetics Act, Fair Labelling and Advertising Act

What we need to quote

  • Responsible-distribution registration / business registration
  • Product category and annual shipment volume
  • Key export countries and sales share
  • OEM/ODM contract
  • Claim history over the past 5 years

Other notes

  • The premium is confirmed after the insurer's underwriting
  • Export needs a territorial-extension endorsement (PL law differs by market)
  • Recall costs are a separate area; a combined design is recommended

Withdrawal / quality assurance / pre-contract disclosure

  • The application may be withdrawn within 15 days of receiving the policy (excluding professional financial consumers)
  • Cancellable within 3 months for breach of the duty to explain material matters or a missing handwritten signature
  • Breach of the duty of disclosure may lead to cancellation or reduction of the claim
Depositor-protected product

Points to note

Please check the basics of the policy when you apply.

  • When applying for the policy, please confirm the product name, policy period, premium-payment period and the insured , and be sure to receive and check the policy wording.
  • Before concluding the contract, please read the product description and policy wording.
  • If you cancel an existing policy to take out a new one, acceptance may be declined, the premium may rise and the cover may differ — please take note.
  • Payment of the claim may be restricted by exclusions and payment-limitation grounds.

Nullity of the contract

If the insured event has already occurred at the time the contract is made, the contract is void. However, where the contract is void due to the company's intent or negligence, or where the company knew or could have known of the nullity before acceptance yet did not refund the premium, the company refunds the premium with interest at the policy-loan rate published by the Korea Insurance Development Institute, compounded annually, for the period from the day after payment to the day of refund.

Losses not covered

The specific losses not covered (exclusions) are set out in each insurer's policy wording and product description; on this page, see the “Cover” tab(or the “Losses not covered” section) for the main exclusions. For other cover-specific grounds on which claims are not paid, please refer to the policy wording.

Cover start date

The company provides cover, in accordance with the policy, from the time it accepts the application and receives the first premium. Where the company accepts the application after receiving the first premium with it, cover also begins from the time the first premium was received.

Policyholder's handwritten signature

The application must be completed by the policyholder, and the policyholder and the insured must sign it by hand. Failure to sign by hand may result in disadvantages regarding the validity of the contract. On an internet cyber-mall, an electronic signature may be used instead.

Right to be informed and have the product explained

The policyholder has the right to be given and have explained the information needed about the product they wish to buy.

Duty to explain

The insurer and N2N Insurance Brokerage must explain the important matters of the product to ordinary financial consumers.

Duty of disclosure before the contract

When applying, the policyholder, the insured or their agent must disclose truthfully the facts they know regarding the questions in the application (including the questionnaire). Otherwise the claim may be declined or the contract cancelled. Where insurance is taken out by telephone or other means of communication, the duty is performed by answering the seller's questions, which are recorded, without a separate written questionnaire, so answers must be given with particular care.

Duty of disclosure after the contract

If, after the contract is made, any of the following arises in respect of the subject-matter insured, the policyholder or the insured must notify the company in writing without delay and obtain endorsement on the policy.

  • When intending to take out, or learning of, a contract with another insurer covering the same risk as this contract
  • When transferring the subject-matter insured
  • When altering, rebuilding or extending the subject-matter insured or the building housing it
  • When moving the subject-matter insured to another location
  • When the risk is, or is found to have been, materially changed

Withdrawal of the application

  • The policyholder may withdraw the application within 15 daysof receiving the policy, in which case the premium paid is refunded. However, a contract more than 30 days after application (45 days where a policyholder aged 65+ contracted by telephone) cannot be withdrawn.
  • In addition, a medical-examination contract, a contract with a cover period of 90 days or less, guarantee insurance, statutory compulsory insurance, liability insurance under the Automobile Accident Compensation Act, or a commercial-insurance contract concluded by a professional financial consumer cannot be withdrawn.

Quality-assurance scheme

  • If, after application, the policyholder did not receive the policy wording and their copy of the application, was not given an explanation of the important contents of the wording, or did not sign the application by hand, they may cancel the contract within 3 monthsof the contract being formed.
  • In that case the premium already paid is refunded to the policyholder, with interest at the policy-loan rate compounded annually for the period the premium was held.

Why the surrender value may be less than the premiums paid, or nil

The surrender value is the amount paid if the contract is cancelled early. Unlike bank savings, insurance combines risk protection and savings: part of the premium is paid out as claims to other policyholders who suffer accidents, and part covers the insurer's operating expenses, so the surrender value on early cancellation may be less than the premiums paid, or nil.

Depositor protection

  • This policy is protected under the Depositor Protection Act, such that the surrender value (or the maturity benefit) plus other payments is protected up to “KRW 100 million per person” (aggregated with the insurer's other protected products).
  • Separately, the aggregate accident-claim amount of that insurer's protected products is “KRW 100 million per person” protected.
  • (However, a policy whose policyholder and premium payer is a corporation is not protected.)

Tax benefit (protection-type insurance)

Under Article 59-4(1) of the Income Tax Act (special tax credit), for protection-type insurance taken out by an employee only, a tax credit of 12% of the premium paid (capped at KRW 1 million per year) is available. Tax matters may change with amendment or repeal of the relevant tax law.

Personal-data protection

Except as provided by law, the insurer and N2N Insurance Brokerage do not collect, use, inspect or provide personal data related to this contract — for its conclusion, maintenance and claim payment — without the consent of the policyholder, the insured or the beneficiary. However, for those purposes the insurer may, with the consent of the policyholder and the insured and in accordance with law, provide personal data to other insurers and insurance-related bodies.

Solicitation-order and reporting centre

  • Providing special benefits in connection with concluding an insurance contract is punishable under the Insurance Business Act.
  • Financial Supervisory Service: 1332 (no area code) / mobile (02)1332 / “Report a solicitation-order violation” at http://fss.or.kr
  • General Insurance Association of Korea: 1332 (no area code) / mobile (02)1332 / “Solicitation-order Violation Report Centre” at http://knia.or.kr

FSS Insurance Fraud Prevention Centre

  • Insurance crime, under Article 8 of the Special Act on the Prevention of Insurance Fraud, is punishable by up to 10 years' imprisonment or a fine of up to KRW 50 million, and abetting insurance crime is subject to the same punishment.
  • Tel: 1332 (no area code) / mobile (02)1332 / Web: http://insucop.fss.or.kr or “Insurance Fraud Prevention Centre” at http://fss.or.kr

Insurance consultation and dispute mediation

  • For consultation or any complaint or dispute about insurance, contact the insurer's customer call centre for prompt handling. If you object to the outcome, you may apply for dispute mediation to the Financial Supervisory Service and the Korea Consumer Agency.
  • FSS Financial Consumer Protection Centre: 1332 (no area code) / http://fss.or.kr
  • Korea Consumer Agency Consumer Counselling Centre: 1372 (no area code) / http://www.kca.go.kr

Notice

The above is a summary and excerpt of the policy wording; for grounds on which claims are not paid and other details, please refer to the policy wording and product description.

About N2N Insurance Brokerage

  • N2N Insurance Brokerageis an insurance broker registered under Article 89 of the Insurance Business Act; it does not represent any single insurer but advises and intermediates on the side of the client (policyholder) (FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374).
  • This site compares the wordings and rates of multiple insurers; application and acceptance follow each insurer's policy wording.

Cosmetic businesses that need PL

Five areas of cosmetics manufacture, import and sale

🏭

Cosmetics ODM/OEM makers

Domestic cosmetics makers. The core product-defect-liability area.

🌐

Imported-cosmetics distributors

Korean distributors of overseas brands bear PL as the import responsible-party.

🛒

Online D2C brands

Own-brand cosmetics sold online. An e-commerce-law combination area.

✨

Functional-cosmetics makers

Whitening, anti-wrinkle, UV protection. A high MFDS-approval + safety-responsibility area.

📦

Cosmetics exporters

K-Beauty exporters. A by-country PL-law combination area.

A dispute pattern seen in the field

A small cosmetics maker received multiple reports of skin trouble after a newly launched functional cream. Under this wording the compensation liability was reviewed, with whether there was a product defect under the Product Liability Act as the key issue. The product's clinical-test data, MFDS-approval data and manufacturing-process records were central to the assessment, and as some consumers had used it knowing in advance of a sensitive constitution, a shared-liability assessment was made. A recall under the Cosmetics Act ran in combination, and the recall cost was handled separately under the recall endorsement. A case showing that cosmetic PL is not simple compensation but a comprehensive area combined with the MFDS-report and recall procedure.

Source: (General industry example)

Three things easily missed when buying cosmetic PL

The wording and structure points decision-makers most often overlook

  • 1

    Territorial extension by export market

    PL law differs by export market (US strict liability, EU general product safety, China consumer-rights protection). Exporting without a territorial-extension endorsement leaves a cover gap, and the compensation limit differs greatly by market.

  • 2

    Recall costs are a separate area

    Base PL centres on compensation; the cost of the MFDS-report + recall procedure under the Cosmetics Act needs a separate recall endorsement. Recall costs often exceed the compensation, so a combined design is recommended.

  • 3

    The effect of the instructions/warning labelling

    The accuracy of the instructions/warning labelling greatly affects the post-accident liability assessment. Whether the sensitive-constitution/allergy warning is adequate and meets the Cosmetics Act labelling duty is central to the exclusion assessment and affects underwriting.

Frequently asked questions

The questions decision-makers ask most when considering cosmetic product liability insurance

What does cosmetic PL cover?

It covers the compensation liability a cosmetics maker, importer or seller bears under the Product Liability Act. Compensation for harm from a cosmetic defect — a user's skin trouble, allergy or injury — is the core area, assessed together with breach of the safety-management duty under the Cosmetics Act.

What accidents are covered?

Usually (1) injury such as skin trouble, allergy and contact dermatitis from cosmetic use, (2) after-effects of an allergic reaction, (3) in some wordings, mental-distress compensation, (4) recall costs (endorsement), and (5) legal-defence costs.

Are exported cosmetics covered?

The export area needs a separate territorial-extension endorsement. Major export markets — the US, EU, China, Southeast Asia — each apply different PL law (US strict liability, EU general product safety, China consumer-rights protection), so precise design of the cover scope and limit by market is essential.

How to distinguish an ingredient defect from user carelessness?

PL liability arises where a product defect (design, manufacturing or labelling defect) is recognised under the Product Liability Act. User carelessness (ignoring the instructions, ignoring a known sensitivity) can be assessed as shared liability or a ground for exclusion, so the accuracy of the instructions/warning labelling affects both enrolment and the accident assessment.

How are recall costs covered?

The base PL wording centres on compensation liability; recall costs are a separate "recall insurance" endorsement or combined-wording area. A cosmetics recall has a set FDS-report + recall procedure under the Cosmetics Act, so combined cover of recall and publicity costs is recommended.

Is enrolment hard for functional cosmetics or a new ingredient?

Functional cosmetics (whitening, anti-wrinkle, UV protection) or products with a new ingredient are a different risk-assessment area, so insurer underwriting is conservative. Clinical-test results, MFDS-approval documents and a manufacturing-control system are needed in the process, with acceptance criteria differing by insurer.

How is the premium assessed?

The insurer assesses it on the annual turnover, the product category (basic, colour, functional), the export ratio and markets, allergy potential / sensitive-ingredient content, the safety-testing system and past incident history. The exact premium and acceptance are confirmed after underwriting by insurers such as AIG, Chubb, DB, KB, Meritz and Hyundai.

Hanwook Seong, insurance broker

🏢 Operated by an independent insurance brokerage

n2nib.com is operated by N2N Insurance Brokerage (a registered insurance broker under Article 89 of the Insurance Business Act · FSS Reg. No. 2026-012201 · Business Reg. No. 611-23-02374). The wording, cover and exclusion information on this page is excerpted and summarised from the official product materials of member insurers AIG · Chubb · DB · Hyundai · KB · Meritz. Our brokerage fee is paid by the insurer and is not charged to the policyholder (Article 98 of the Insurance Business Act — prohibition of special benefits).