A broad liability policy covering the legal liability for bodily injury or property damage caused to a third party while operating business premises and carrying out operations.
N2N Insurance Brokerage does not represent any single insurer — it independently represents the client as an FSS-registered broker (Reg. No. 2026-012201). We compare the wordings, rates and service of AIG · Chubb · DB · Hyundai · KB · Meritz to propose the cover and price best suited to your risk. Each insurer's full wording is provided at application and binding.
Commercial General Liability (CGL) insurance is the most basic business-liability cover, protecting a company's legal liability where, through the ownership, occupation or management of business premises or an incident in the course of business, it causes bodily injury or property damage to a third party.
It applies to all business premises — factories, offices, shops, hotels, performance venues — and many lease and tenancy contracts require it as a mandatory condition.
Broad cover for bodily-injury and property-damage liability across ownership, use and management of premises and the carrying out of operations.
Large commercial complexes and malls often require a CGL certificate as a condition of tenancy.
Covers defense costs — legal and expert fees for litigation and arbitration.
Cover can be extended with modular endorsements — PL, effluent, employee injury, subcontractor liability and more.
Managing visitor-accident risk across factories, distribution centres and shops.
High-footfall businesses — hotels, resorts, restaurants, cafés, salons.
A building owner's defect- and management-liability risk.
Premises-accident liability of one-off and regular event organisers.
| Limit | KRW 300m per occurrence / KRW 600m aggregate |
|---|---|
| Key endorsements | Fire liability (compulsory for multi-use premises), food poisoning, car park |
| Limit | KRW 5bn per occurrence / KRW 10bn aggregate |
|---|---|
| Key endorsements | Lift/escalator, car-park extension, bailee |
| Limit | KRW 1bn per occurrence (premises cover only) |
|---|---|
| Key endorsements | Car park, ward fire / leak |
※ The above are illustrative designs; the actual premium and limits vary with the site's risk profile, past loss history and the insurer's assessment. An exact quote is prepared on consultation.
A station attendant mistakenly put petrol into a diesel vehicle, damaging the engine. The owner claimed for engine repair and a courtesy car, and the CGL policy indemnified it all, easing the burden on the station operator.
A leak from the ceiling of a leased office soaked a tenant's IT equipment, documents and fittings. The tenant claimed for the asset loss and business interruption, and it was indemnified under the building owner's premises-management liability.
※ The above generalise industry claims examples; actual outcomes depend on the policy wording and the terms of application.
| Policy period | 1 year (Occurrence basis) |
|---|---|
| Payment | Single (annual) or instalment payment |
| Insurers | Chubb · DB · KB · Hyundai · Meritz |
| Channel | Individual consultation with our adviser (+82-10-5755-6465) |
| Turnaround | 3–5 business days |
If the insured event has already occurred at the time the contract is made, the contract is void. However, where the contract is void due to the company's intent or negligence, or where the company knew or could have known of the nullity before acceptance yet did not refund the premium, the company refunds the premium with interest at the policy-loan rate published by the Korea Insurance Development Institute, compounded annually, for the period from the day after payment to the day of refund.
The specific losses not covered (exclusions) are set out in each insurer's policy wording and product description; on this page, see the “Cover” tab(or the “Losses not covered” section) for the main exclusions. For other cover-specific grounds on which claims are not paid, please refer to the policy wording.
The company provides cover, in accordance with the policy, from the time it accepts the application and receives the first premium. Where the company accepts the application after receiving the first premium with it, cover also begins from the time the first premium was received.
The application must be completed by the policyholder, and the policyholder and the insured must sign it by hand. Failure to sign by hand may result in disadvantages regarding the validity of the contract. On an internet cyber-mall, an electronic signature may be used instead.
The policyholder has the right to be given and have explained the information needed about the product they wish to buy.
The insurer and N2N Insurance Brokerage must explain the important matters of the product to ordinary financial consumers.
When applying, the policyholder, the insured or their agent must disclose truthfully the facts they know regarding the questions in the application (including the questionnaire). Otherwise the claim may be declined or the contract cancelled. Where insurance is taken out by telephone or other means of communication, the duty is performed by answering the seller's questions, which are recorded, without a separate written questionnaire, so answers must be given with particular care.
If, after the contract is made, any of the following arises in respect of the subject-matter insured, the policyholder or the insured must notify the company in writing without delay and obtain endorsement on the policy.
The surrender value is the amount paid if the contract is cancelled early. Unlike bank savings, insurance combines risk protection and savings: part of the premium is paid out as claims to other policyholders who suffer accidents, and part covers the insurer's operating expenses, so the surrender value on early cancellation may be less than the premiums paid, or nil.
Under Article 59-4(1) of the Income Tax Act (special tax credit), for protection-type insurance taken out by an employee only, a tax credit of 12% of the premium paid (capped at KRW 1 million per year) is available. Tax matters may change with amendment or repeal of the relevant tax law.
Except as provided by law, the insurer and N2N Insurance Brokerage do not collect, use, inspect or provide personal data related to this contract — for its conclusion, maintenance and claim payment — without the consent of the policyholder, the insured or the beneficiary. However, for those purposes the insurer may, with the consent of the policyholder and the insured and in accordance with law, provide personal data to other insurers and insurance-related bodies.
The above is a summary and excerpt of the policy wording; for grounds on which claims are not paid and other details, please refer to the policy wording and product description.
Risk patterns common in operating business premises — a 5-scenario self-check
Premises where customers and visitors come and go — shops, restaurants, hotels, venues — are constantly exposed to accidental risks such as slips and structural incidents.
Tenancy contracts at large commercial complexes and malls often require submission of a CGL certificate.
Under the Civil Act, the occupier or owner of a structure is liable for harm to others caused by a defect in its installation or upkeep. The premises-management liability of building owners and landlords is central.
In serving food, performing treatments, doing repairs and other premises-based work, accidents harming a customer's body or property can occur.
Event and performance organisers can bear liability for spectator accidents arising from the venue and its operation.
It is easy to think, of an accident on business premises, ‘our staff did nothing wrong directly, so we are not liable’. But commercial liability arises in two strands — one from a defect or lapse in the premises themselves (floor, stairs, doors, exterior structures), i.e. premises liability; the other from accidents in performing premises-based work such as serving food, treatments or repairs, i.e. operations liability. The Civil Act holds the occupier or owner of a structure liable for harm from a defect in it, and courts increasingly view the liability of those who own and manage premises strictly. The starting point of commercial liability is that a duty of management alone can give rise to a liability even without direct intent or negligence.
Source: (standard insurance-textbook scenario)
The wording and structure items decision-makers most often overlook
CGL covers injury and property damage to ‘others’. Damage to property the insured owns, occupies, leases or manages is excluded — that belongs to property insurance such as fire or comprehensive property cover.
Bodily injury an employee suffers while working is excluded from CGL's base cover. It should be arranged separately via an Employee injury (EL) endorsement or workers' accident compensation insurance.
Even for an on-premises accident where no legal liability arises, an on-premises medical-cost endorsement can cover, within a limit and regardless of fault, the treatment costs of others injured on the premises. Worth considering for high-footfall, customer-facing premises.
The questions decision-makers ask most when considering commercial general liability insurance
Fire insurance indemnifies damage to your own property — the building, facilities and fittings you own. CGL covers your legal liability for injury or property damage caused to others (customers, visitors) by an accident on your premises. Because one covers ‘your own property’ and the other ‘liability to others’, the two are usually reviewed together.
Tenancies at large complexes and malls, and building leases, often require a CGL certificate. But each contract requires different cover items and limits, so confirm what the contract requires and design the cover to match.
The Civil Act holds the occupier or owner of a structure liable for harm to others from a defect in its installation or upkeep. If an accident results from a defect or management lapse in the premises themselves — floor, stairs, doors, exterior structures — the owner/manager can be held liable even without direct intent or negligence.
No. Bodily injury an employee suffers while working is excluded from CGL's base cover and belongs to industrial-accident compensation insurance or workers' accident compensation insurance. It can be complemented with an Employee injury (EL) endorsement.
Depending on the business, review a PL extension, a management-defect endorsement, an Employee injury (EL) endorsement, a subcontractor additional-insured endorsement, a leased-building liability extension and an on-premises medical-cost endorsement. The key is selecting the endorsements that match the risks of your premises and operations.
The insurer calculates it based on field, floor area and structure, annual visitors, operational risk, the limit and endorsement mix, and past loss history. The exact premium and terms are confirmed after underwriting by insurers such as AIG, Chubb, DB, Hyundai, KB and Meritz.
